Accident Reporting Procedure
In the unfortunate event of an accident or damage to the rental vehicle, please do the following:
- Notify us as soon as practical on 1800 2739 2277.
- Notify the police if the accident involves injury.
- If possible, prepare a written statement of the facts signed by all parties. If agreement cannot be reached, obtain a copy of the police report.
- Do not make any admission of liability, as this may prejudice your insurance cover.
- You will need to allow at least 30 minutes to complete a full accident report form, when you return the vehicle.
- If you have a camera - please take photographs of damaged vehicles and the accident site. This will help us verify the damage and circumstances to assist us with any claim.
Please Note: Unless you have purchased collision damage waiver, you will be required to pay all vehicle damage up to a maximum of the chosen excess.
If you have a camera - Please take photographs of damaged vehicles and the accident site to verify the damage and circumstances to assist us with our claim.
Important: Record full details of all parties and vehicles involved in the accident.
- Driver Name
- Vehicle registration number
- Address
- Telephone number
- Mobile number
- Email address
- Insurance company
- Make / Model / Year
- Apparent damage